One task. Defined input. Defined output.
Purpose-built agents for specific operational tasks. Document extraction, claims triage, AML/KYC screening, email categorisation. Deployed immediately without process redesign. Faster to build than a workflow system. The right entry point when you have one specific repetitive problem.
The Model
One Problem. One Agent. Deployed Immediately.
A standalone agent handles one thing well. It does not need a workflow system underneath it. It has a defined input: documents, emails, enquiries, applications. And a defined output: structured data, routed items, qualified leads, flagged exceptions.
It can be integrated into a workflow system later. But it does not need one to start delivering value today.
Defined scope
One task. Clear boundaries. You know exactly what it does and does not do.
No process redesign
Deployed into your operation as it runs today. No restructuring required.
Human escalation
Edge cases and exceptions route to a person. The agent handles the volume.
Works around the clock
No out-of-hours gap. No capacity constraint. The same quality at 3am as at 9am.
The Labour Line
A senior hire costs over £100,000 per year. A standalone agent that handles the same task costs a fraction of that, works every hour, and never leaves. The pilot is not a software purchase. It is a decision about whether to move a category of labour cost from human to agent.
Agent Types
What Standalone Agents Handle.
Document extraction
Reads documents, invoices, forms, or applications and outputs the relevant fields in a structured format. Removes the manual data entry from your team's day.
Claims triage
Classifies incoming claims by type, severity, and required action. Routes each claim to the right team or process stage without manual review of every submission.
AML/KYC screening
Screens onboarding documents against defined criteria. Flags discrepancies, missing information, and risk indicators for human review. Handles the systematic checks. Your compliance team handles the judgment.
Email categorisation
Reads inbound email, classifies it by type and urgency, and routes it to the right person or workflow stage. Nothing sits in a shared inbox without an owner.
AI receptionist
Answers inbound enquiries, qualifies leads, and books calls without a human in the loop. Works across phone, chat, and email. Every enquiry gets a response. Every qualified lead gets routed to the right person.
Live chat agent
Handles website enquiries around the clock. Answers common questions, collects relevant information, and escalates to a human when the query falls outside its defined scope.
Contract reviewer
Reads contracts, extracts key terms, and flags non-standard clauses for human review. Reduces the time your team spends on first-pass document review.
Meeting assistant
Joins meetings, produces a structured summary, extracts actions, and assigns owners automatically. Every meeting produces a record and a task list without anyone having to write it up.
Triage agent
Classifies and routes incoming requests, emails, and cases to the right team or workflow stage. Every item gets categorised and moved on without manual intervention.
Our Process
How It Gets Deployed.
01
Scope
We define exactly what the agent will handle: the inputs, the outputs, the criteria for escalation to a human, and the edge cases. The scope is agreed before anything is built.
02
Build and test
The agent is built and tested against real examples from your operation. We define what good output looks like and resolve anything that falls below that standard before deployment.
03
Deploy
The agent goes live on your chosen channel or system. Human review steps are built in where judgment is required.
Pilot
from £2,500Where the agent uses third-party services to run, those operational costs sit with you and are made clear before build begins.
View full pricing →Why Delancy
What makes this different from plugging in an off-the-shelf AI tool.
Scoped to your exact problem
Off-the-shelf AI tools try to do everything. A Delancy agent does one thing, defined by your operation. The inputs, outputs, and escalation criteria are agreed before build. No ambiguity.
Human escalation is built in, not bolted on
Every agent has defined boundaries. When something falls outside the scope, it routes to a person. Your team handles the judgment. The agent handles the volume.
Price agreed before build, no subscription
The build is priced and agreed before anything starts. Full documentation at handover. No ongoing dependency. Third-party running costs are identified upfront so there are no surprises.
Deploys into your existing operation
No process redesign. No new platform to learn. The agent works with the tools and channels your team already uses. It fits into your operation, not the other way around.
Frequently Asked Questions
Common Questions.
No. A standalone agent is deployed immediately without process redesign. It handles one defined task with a defined input and a defined output. If you later want to connect it to a broader workflow system, that integration is straightforward.
A vertical AI agent is trained on your firm's own data and sits inside your workflow system at a defined stage. A standalone agent handles one specific task independently. It does not need a workflow foundation. It is the right choice when you have one specific repetitive problem and are not ready for full process redesign.
Standalone agents are configured to escalate to a human when a query or input falls outside their defined scope. Edge cases always route to a person. The agent handles the volume. Your team handles the exceptions.
Yes. Many firms start with a standalone agent for one specific problem and build a workflow system once they are ready for broader process structure. The agent can be integrated into the workflow system when the time comes.
Pilots start from £2,500. The build price is fixed and agreed before anything starts. Where the agent uses third-party services to run, those operational costs sit with you and are made clear before build begins.
Find out which agent fits your operation.
Book a discovery call. We will identify the right standalone agent for your specific problem and scope the build.
Book a discovery call →