A live chat agent that handles enquiries around the clock.
Answers questions, qualifies visitors and escalates to your team when needed. Every enquiry gets a response, day or night.
What the live chat agent does
Immediate. Accurate. Always on.
When a visitor lands on your website and starts a conversation, the live chat agent responds immediately. It understands what they are looking for, answers common questions from your knowledge base, qualifies their interest and either resolves the enquiry directly or hands off to your team with a full summary of the conversation.
Capabilities
What it handles.
Instant response
Every visitor gets an immediate reply regardless of time of day. No waiting, no missed conversations, no enquiries that go cold before your team sees them.
Qualification
Asks the right questions to understand what the visitor needs and how serious their interest is before involving your team.
Knowledge base responses
Answers common questions about your services, pricing, process and availability accurately and consistently every time.
Human handoff
When a conversation needs a person, it transfers with a full summary attached. Your team picks up with full context, not a cold start.
Who it is for
Built for businesses that need every enquiry answered.
Professional services
Qualify new client enquiries, answer service questions and book consultations without your team monitoring chat manually.
E-commerce and retail
Handle product questions, order status enquiries and returns guidance automatically, at any volume.
SaaS and technology
Qualify trial sign-ups, answer product questions and route support requests to the right team without manual triage.
Recruitment
Handle candidate and client enquiries at scale. Qualify interest, answer process questions and route serious enquiries to your consultants.
What is included
What you get.
Configured for your services, tone and qualifying criteria.
Connected to your knowledge base and FAQs.
Integrated with your existing website.
Full conversation history logged.
Human handoff with full context when needed.
Frequently Asked Questions
Common Questions.
Yes. It integrates with your existing website regardless of the platform. Setup requirements are confirmed during the discovery call.
Yes. There is no limit on concurrent conversations. It handles volume that would be impossible for a human team to manage manually.
It is configured with your service information, common questions and approved responses before deployment. It only answers from what it has been given.
It tells the visitor it is connecting them with a team member and hands off with the full conversation summary. It does not guess.
Yes. Every conversation is logged and accessible. You have full visibility of what the agent is handling and how it is responding.
See what a live chat agent would handle for your business.
Book a discovery call. We will map your most common enquiry types and show you exactly what the agent would cover.
Book a discovery call →